Terms and Conditions

Thank you for choosing Little Pet Warehouse as your preferred online store. Please read our terms and conditions carefully before using our website and placing an order.

Terms and Conditions:

1. By accessing and using our website, you agree to be bound by these terms and conditions.
2. We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms and conditions periodically for any changes.
3. Learn how we collect, use, and protect your personal data on Little Pet Warehouse’s Ecommerce website. Our privacy policy outlines the information we collect, the purposes of data usage, and your rights as a user. Compliant with GDPR and UK GDPR, your privacy is our priority. Contact our privacy officer at dpo@littlepetwarehouse.co.uk for any inquiries.
4. Prices listed on our website are in pounds sterling and include VAT. Shipping fees are not included in the listed price and will be added to your total order amount at checkout.
5. We accept payment by credit card, debit card, and PayPal. All payments are processed securely through our payment gateway.
6. We do not store your payment information on our website. All payment information is securely transmitted to our payment gateway for processing.
7. We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be fraudulent or unauthorized.
8. We do not offer exchanges. If you would like a different size or product, please initiate a return for a refund and place a new order for the desired item.
9. We do not ship abroad. We only deliver within the United Kingdom.
10. All orders are subject to our delivery policy, which outlines our shipping fees, delivery times, and courier services used.
11. All returns are subject to our return policy, which outlines our return process, timeframe, and requirements for returns.
12. We are not liable for any damages or losses caused by the use of our website or the products sold on our website.
13. We are not responsible for any delays or damages caused by the courier service. However, if you experience any issues with your delivery, please contact our customer service team, and we will do our best to assist you.
14. These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

Thank you for shopping with Little Pet Warehouse. If you have any questions or concerns, please contact us at sales@littlepetwarehouse.co.uk.