Hey there! We have some exciting news to share with you. We’ve recently migrated our platform which means you can look forward to an enhanced shopping experience with new features and benefits. To ensure a smooth transition, we kindly ask you to reset your password and update your account details on our new platform. Don’t worry, we’ve prepared a simple guide to help you through the process. Let’s get started!

Step 1: Visit Our Website

Head over to our website at https://littlepetwarehouse.co.uk Take a moment to familiarize yourself with the new look and feel.

Step 2: Access Account Login

Locate the “Login” or “My Account” section on our website. It’s usually found in the upper left corner. Click on it to proceed.

Step 3: Select “Lost your password?”

Within the login section, you’ll find a link or button that says “Lost your password?” Click on it to initiate the password reset process.

Step 4: Provide Email Address

Enter the email address associated with your account in the designated field. Make sure it’s the same email address you used on our previous platform.

Step 5: Check Your Inbox

Once you’ve submitted your email address, check your inbox. You should receive an email from us shortly with a password reset link. If you don’t see it in your inbox, please check your spam or junk folder.

Step 6: Set Up Your New Password

Open the email and click on the password reset link provided. This will take you to a page where you can create a new password for your account. Follow the instructions and choose a strong, unique password that you’ll remember.

That’s it! You’ve successfully reset your password and updated your account details on our new platform. We apologise for any inconvenience caused by this transition, but we believe it’s essential to ensure the security and seamless continuity of your account.

If you encounter any difficulties during the process or have any questions, our dedicated customer support team is here to assist you. You can reach out to us through email sales@littlepetwarehouse.co.uk

We appreciate your understanding and look forward to serving you on our new platform!