Product & Sizing Information
Are the product dimensions and sizes exact?
All dimensions provided on our product pages are approximate. While we strive for accuracy, slight variations can occur during manufacturing. We strongly advise customers to measure their available space to ensure the product will fit comfortably before placing an order.
Why does the product colour look different from the pictures?
The images on our website are for illustration purposes only. Product colours may appear different in person due to variations in lighting during photography or differences in screen displays.
Delivery
Is delivery free?
We are pleased to offer free next-day delivery on most orders. However, please be aware that this is not a guaranteed service. While we dispatch orders promptly, delivery times can vary due to factors beyond our control, such as courier delays, public holidays, or high demand.
How quickly will I receive my order?
We pride ourselves on fast dispatch and aim to get your order to you as quickly as possible. Most orders are delivered within 5 working days, but express options are often available. You will receive an email with tracking information once your order has been dispatched from our warehouse.
What happens if I'm not home for the delivery?
Our couriers operate with a "leave safe" policy for your convenience. If you are not home, they will attempt to leave your parcel in a designated safe place, with a neighbour, or will re-attempt delivery. You can specify your "leave safe" instructions at checkout to guide the driver.
Ordering & Support
How can I find a specific product?
You can use the search bar at the top of our website to look for any product by name. A dropdown menu will show you the most relevant products and categories related to your search.
Can I make changes to my order after placing it?
If you need to amend or cancel an order, please contact us immediately. We can only accommodate changes if the order has not yet been dispatched from our warehouse. For cancellations after the order has been picked, a restocking fee may apply.
What should I do if my order is late?
If your order has not arrived within the expected timeframe, please check the tracking link provided in your dispatch email. If you need further assistance, contact our customer service team with your order number, and we will investigate with the courier.
Apple and banana are his favourites, but he likes cherry, too. Me, well to tell the truth I’m not a hamster so haven’t tried it, but I’ll be guided bey the little one?
Great stuff my Syrian hamster loves it
My little guys absolutely love these cannot recommend highly enough!
I’ve never actually eaten pet popcorn, but our hamsters and gerbils have and they love it, especially allow and banana flavours. We can’t get it locally, and the small animals really do miss it so well done little pet warehouse!
Bought these for my hamster & gerbils as a treat and they absolutely love them! Fast dispatch and delivery. Highly recommended! Great value for money.
My pet rabbit is loving the good quality of popcorn previously from other pet stores have been poor quality!
These make the girls go crazy, they hear the packet and wow I’ve never seen them move so fast! I have to make sure to give one each super quickly otherwise there’s a squabble at the door!
My boys love them, will buy again 🙂
Guineas wouldn’t eat any of them
My 3 ratty boys love this.
I have one rat who is very suspicious of new food but he loved it once he realised it was good!
3 good flavours too to mix it up a bit